LEGAL DOCUMENTATION
PRIVACY POLICY
Fermin Automation • Effective date: November 13, 2026
Fermin Automation (“we,” “us,” “our”) is based in Orlando, Florida. This policy explains how we collect, use, and protect your information when you visit ferminautomation.com or opt in to receive text messages from us.
Legal Terms
1. Information We Collect
Fermin Automation collects information you provide directly to us when establishing an account, deploying automation workflows, integrating third-party endpoints, or communicating with our technical support team. This encompasses identifying credentials (such as legal name, business email address, company profile, and telephone number), billing records, API configuration credentials, and transaction logs generated during normal platform operations.
2. How We Use Your Information
All collected data is processed strictly to provision, monitor, safeguard, and refine our enterprise automation infrastructure. Specific purposes include executing algorithmic pipelines, fulfilling contractual duties, detecting anomalous payload failures, issuing security advisories, and verifying administrative privileges across active server nodes.
3. Information Sharing and Disclosure
Fermin Automation does not sell, rent, or monetize your corporate records or personal identifiers under any circumstances. Disclosures are strictly limited to verified infrastructure subprocessors (e.g., tier-4 cloud hosting, managed transactional relay services), legal compliance mandates issued by competent courts, or protective countermeasures in response to verified security intrusions.
4. Data Retention and Security
We enforce AES-256 encryption for data at rest and TLS 1.3 protocol standards for data in transit across all architectural perimeters. System activity records and payload artifacts are retained only for the minimum duration required to maintain operational uptime and satisfy statutory retention obligations, after which they are irreversibly purged via cryptographically verified disposal methods.
5. Cookies and Tracking Technologies
Our systems utilize essential session tokens and technical cookies necessary to authenticate users, manage active API sessions, and maintain platform security. We do not engage in cross-site behavioural tracking or third-party advertising telemetry across consumer ad networks.
6. Your Rights and Choices
Depending on your jurisdiction (such as regulations under GDPR, CCPA, or applicable state laws), you retain rights to request access to your stored personal records, rectification of inaccurate details, comprehensive data deletion, or portable exports of your stored datasets. Formal requests can be initiated at any time by contacting our legal compliance team.
7. Third-Party Integrations
Our automation environment interfaces directly with external SaaS platforms, customer relationship managers, databases, and webhook endpoints authorized by you. We do not govern the privacy practices or data policies of independent third parties. You are advised to review the respective terms of service governing connected third-party systems.
8. International Data Transfers
Information processed by Fermin Automation may be transferred to, maintained, and retrieved from cloud computing nodes situated outside your home country or legal jurisdiction. When transferring data across borders, we implement recognized contractual safeguards, including standard contractual clauses approved by regulatory oversight bodies.
9. Contact Us & Legal Inquiries
If you have questions, regulatory feedback, or formal data requests concerning this Privacy Policy, please contact our designated privacy department directly via email at [email protected] or by dispatch to Fermin Automation, Attention: Data Privacy Compliance, 100 Enterprise Way, Suite 400.